Some of our items are preorder items, make sure to check product info for approximate ship dates.Īll orders will be shipped within 3 business day of you placing your online order. Additionally, check the RPM of your product you will purchase and make sure that it is compatible to your device. Return or Exchange is only possible once you test the record in another device that have an integrated tone arm and needle pressure control. If you’re using Motorino or Crosley turntable, these devices known to have poor playback. If the surface of a disc is uneven or bent, it can be returned or exchanged only if there’s an issue with playback. Color shade difference due to manufacturing cannot be the reason for return or exchange. Our return policy : a cover flaw is not considered a true defect as long as the content itself is unaffected.Īctual color of the vinyl you receive may have different color from the web image. Vinyl LP jackets are made from paper material that is easily wrinkled. While we wish everyone could receive their vinyl with no crumple in the edges, it isn’t always the case. Because it passes multiple logistical stages before it arrives in Manila, we cannot guarantee that the vinyl won’t have an imperfection. Please consider purchasing a separate outer sleeve to be on the safe side.Īt this time, all the vinyl LP we sell are imported products. While we do our best to provide complimentary protective sleeve once it arrive to us, this is not always the case and subject for availability. Some records also doesn’t come with a plastic shrink wrap due to the environmental preference of the artist, their record label, or distributor. This can include but is not limited to, slight creases or scuff marks on cover, minor paint variations, stickers included or not included etc etc. These products are pre-packed before arriving to us and we do not have the ability to check the items contained inside for actual color or imperfection before shipping.Ī minor color shade difference or a packaging imperfection is not considered a defect or damage and is not subject to a return or replacement. Mockups are not actual representations of item – actual items may vary. We source our products from USA, UK, EU, JAPAN AND AUSTRALIA. See the padlock symbol shown by most browsers when you checkout.This is a brand new, legit, original, officially licensed USHER merchandise purchased directly from the band’s record label, online store, or licensed distributor. It is 100% safe and secure to order from us as we have been independently verified by THAWTE and your data is transmitted using 128 bit encryption with 'Extended Validation SSL' achieving the highest level of consumer trust through using the strictest authentication standard. We reply to emails in minutes and hours, not days.We're always on the phone to answer questions and help with any orders, Monday through Saturday.Check out thousands of independent 5 star reviews about us. If you don't like it, just send it back for a full refund.
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